Privacy Policy

Last updated: June 2026

NexGen Plastic Industry L.L.C ("NexGen", "we", "our" or "us") is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit nexgenplasticsme.com, how we use it, and your rights in relation to it.

1. Who We Are

NexGen Plastic Industry L.L.C
Warehouse C8, Mohammed Bin Zayed Road, Umm Deara, Umm Al Quwain, UAE
Email: info@nexgenplasticsme.com
Phone: +971 54 493 3295

2. Information We Collect

We may collect the following types of information:

• Contact form submissions: Name, email address, phone number, company name and message when you submit a quote request or contact form on our website.
• WhatsApp messages: When you contact us via WhatsApp, we receive your phone number and message content.
• Website analytics: We use Google Analytics 4 (GA4) to collect anonymised data about how visitors use our website, including pages visited, time on site and general geographic location. This data is aggregated and does not identify you personally.
• Cookies: Our website may use cookies to improve your browsing experience. See Section 6 for details.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests, enquiries and contact form submissions
• Send you product information, pricing and availability that you have requested
• Improve our website and user experience based on analytics data
• Fulfil orders and manage commercial relationships
• Comply with legal obligations in the UAE

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Legitimate interest: Responding to business enquiries and operating our website
• Consent: Where you have opted in to receive communications
• Contractual necessity: Where information is required to fulfil a commercial order

5. Data Retention

We retain contact form and enquiry data for up to 3 years from last contact to maintain a record of business communications. Analytics data is retained in accordance with Google Analytics default retention settings. You may request deletion of your data at any time by emailing us.

6. Cookies

Our website uses the following types of cookies:

• Analytics cookies (Google Analytics 4): Used to measure website traffic and user behaviour in aggregate. These cookies do not personally identify you.
• Functional cookies: Used to remember preferences and improve your experience.

You can disable cookies in your browser settings at any time. Disabling analytics cookies will not affect your ability to use the website.

7. Third-Party Services

Our website uses the following third-party services that may process data:

• Google Analytics 4 — website analytics (Google LLC, USA)
• Google Fonts — typography loading
• WhatsApp (Meta) — customer messaging
• YouTube — embedded video content

Each third-party service operates under its own privacy policy. We are not responsible for the data practices of these services.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. Our website operates over HTTPS. However, no method of transmission over the internet is 100% secure.

9. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time where consent is the legal basis

To exercise any of these rights, please contact us at info@nexgenplasticsme.com.

10. Children's Privacy

Our website is not directed at children under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the courts of Umm Al Quwain, UAE.